Returns & Exchanges

We want you to be fully satisfied with your hand-blown glassware; if you are not completely happy, we accept returns on unused items in their original packaging within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Package with Care

    Carefully repack your glassware in its original Estelle Colored Glass gift box and shipping carton to ensure it arrives back to us safely.

  • 3.
    Label and Ship

    Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items for quality, a refund will be issued to your original payment method within 7-10 business days.